Phishing and reporting
Recognize suspicious messages and use the approved reporting route.
A risk-based security awareness curriculum commonly covers phishing, social engineering, passwords, MFA, business email compromise, data protection, malware, safe browsing, remote work, QR phishing, physical security, and AI-assisted threats.
Use the framework below to turn the concept into a repeatable, measurable employee-awareness workflow.
Clear definition • Practical steps • Measurable activity • Useful next actions
Recognize suspicious messages and use the approved reporting route.
Protect credentials and respond safely to unexpected authentication prompts.
Verify identity, urgency, payment, and sensitive requests.
Handle, share, store, and dispose of information appropriately.
Use approved systems, updates, networks, and physical safeguards.
Address QR phishing, collaboration tools, mobile messages, and AI-enabled impersonation.
Use threats, roles, incidents, policies, and requirements to set priorities.
Give every employee a core foundation and add role-specific learning.
Use concise, repeated learning around relevant events and changes.
Review learning activity, simulations, reports, incidents, and feedback.
Keep content relevant, simulations controlled, results interpreted in context, and follow-up actions documented. Avoid using a single click rate as a complete measure of employee risk.
All employees benefit from a core foundation, but role-specific risks should shape additional content for groups such as finance, administrators, executives, developers, and customer-facing teams.
Use the organization's risk assessment, threat experience, incidents, policies, roles, technologies, and applicable obligations.
Keep the campaign scope, audience, delivery dates, supported employee events, training assignments, completion activity, and the actions taken after reviewing results.
Bring phishing simulations, awareness training, employee activity, and reporting into one manageable workflow.